The Importance of Feedback From a Product
Ever watch people entering an elevator and repeatedly push the Up button? Or repeatedly push the pedestrian button at a street crossing? Or hit a refresh button many times because the loading bar keeps spinning and nothing happens?
What is missing in all these cases is feedback — some way of letting you know that what you did is working. Feedback acknowledges actions and shows results to keep people informed. In this episode I will tell you about why it is crucial for a product to have a proper feedback, when to use it and what to avoid, and other interesting stories.
You can read the full article on my Medium Blog.